Patient satisfaction

Why should patient satisfaction be important to you?

Because high patient satisfaction means we're doing a superb job taking care of our patients - from the team member who greets you at the door, to the nurse who stands at your bedside, to the doctor who plans your care.  And it means we'll do a great job taking care of you, too.  Patient satisfaction is just one piece of OHH's commitment to the prevention and treatment of heart disease.

Our 99th percentile ranking places Oklahoma Heart Hospital among the top hospitals in the nation for patient satisfaction.

  The nation's largest healthcare satisfaction measurement firm, Press Ganey Associates, surveys more than 500,000 patients each year representing nearly 900 of the nation's best hospitals. As the healthcare industry’s largest patient satisfaction survey firm, no other group provides a larger base for comparison.

OHH is consistently leading the nation for patient satisfaction on the more than 50 questions throughout the survey.

Our patients and visitors talk about OHH quality

Ervis, Rush Springs (OK)
“Ordinarily, a person my age doesn’t have heart operations. But they told me that I’m no ordinary person.” Ervis just turned 103.

Russa, Dacoma (OK)
“Because of my condition, I couldn’t even do a load of laundry without having to rest. Now I feel like a new woman.” An emergency procedure at OHH got Russa back on her feet and back to work.

Helen, Fort Worth (TX)
“I was sitting in my beauty shop and began to talk about my heart surgery. Everyone said, ‘Don’t do it.’ I was so upset that I didn’t even stay to get my hair done.” Just two days before her scheduled open-heart surgery at a Texas hospital, Helen called it off and did some research and scheduled her surgery with Oklahoma Heart Hospital.